Genshin Impact: Why Can’t You Press Checkout on PC?
Are you stuck on the checkout screen in Genshin Impact while playing on your PC? You’re not alone. Many players have encountered this frustrating issue where the “Checkout” button seems unresponsive, leaving them unable to complete their purchases or proceed with their in-game transactions. This problem has sparked numerous discussions in gaming forums and communities, with players seeking solutions to this perplexing glitch. Let’s dive into the possible reasons behind this issue and explore how you can resolve it.
Understanding the Issue
The “can’t press checkout” problem in Genshin Impact on PC primarily occurs when players attempt to make in-game purchases or use the in-game shop. Instead of the expected response, the “Checkout” button remains inactive, preventing players from finalizing their transactions. This issue can be particularly frustrating for players who are eager to acquire new characters, weapons, or other in-game items.
Common Causes of the Problem
Game Updates and Patches: One of the most common reasons for this issue is outdated or incomplete game updates. If your version of Genshin Impact is not up-to-date, certain features, including the in-game store, may not function correctly.
Corrupted Game Files: Corrupted or missing game files can also cause unexpected behavior in the game, including the inability to press the checkout button. This can happen due to interrupted downloads, improper installations, or system errors.
System Compatibility Issues: Genshin Impact is a graphically intensive game, and compatibility issues with your PC’s hardware or operating system can lead to various in-game problems, including the checkout issue.
In-Game Bugs: Like any complex software, Genshin Impact is not immune to bugs. Temporary glitches or bugs in the game’s code can cause the checkout button to malfunction.
Network Connectivity Problems: Poor internet connectivity or server issues can also prevent the checkout button from responding. If your connection is unstable or the game servers are down, you may encounter this problem.
Troubleshooting Steps
To resolve the “can’t press checkout” issue in Genshin Impact on PC, follow these step-by-step troubleshooting tips:
1. Check for Game Updates
Ensure that your version of Genshin Impact is up-to-date. Developers frequently release patches to fix bugs and improve performance.
Steps:
Launch the Genshin Impact launcher.
If an update is available, download and install it.
Restart the game after the update is completed.
2. Verify Game Files
If corrupted or missing files are causing the issue, you can use the built-in repair tool provided by the game.
Steps:
Open the Genshin Impact launcher.
Navigate to the “Settings” or “Options” menu.
Look for an option labeled “Verify Files” or “Repair Game Files.”
Wait for the process to complete and relaunch the game.
3. Check System Requirements
Ensure that your PC meets the minimum system requirements for Genshin Impact. Running the game on underpowered hardware can lead to various performance issues.
Minimum System Requirements:
Operating System: Windows 7 SP1, Windows 8, Windows 10 (64-bit)
Processor: Intel Core i5 or equivalent
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 1060 or equivalent
Storage: 30 GB available space
4. Restart the Game and Your PC
Sometimes, a simple restart can resolve the issue. Close the game completely, restart your PC, and then relaunch Genshin Impact.
5. Check Network Connection
Ensure that your internet connection is stable. A poor connection can prevent the game from communicating with its servers, leading to the checkout issue.
Steps:
Restart your router or modem.
Use a wired connection if possible.
Check if other online applications are functioning properly.
6. Clear Cache and Temp Files
Accumulated cache and temporary files can sometimes cause issues with game performance.
Steps:
Press the Windows key + R to open the Run dialog.
Type “%temp%” and press Enter to open the Temp folder.
Delete all files in the Temp folder.
Restart your PC and relaunch the game.
7. Reinstall the Game
If none of the above steps work, you may need to reinstall Genshin Impact.
Steps:
Uninstall Genshin Impact from your PC.
Download the latest version of the game from the official website.